Contact Us
Help & customer Care
If you have any queries, concerns, or comments regarding our products or the JEANNE PETITT website our customer care representatives are available to help Mon – Sat 9.30 – 17.00. Please send an email: customercare@jpboutique.co.uk or call on (0044) 01488 68 24 72.
Jeanne Petitt,
3 Bridge Street,
Hungerford,
Berkshire,
RG17 0EH
Click here to view a map of how to find us.
Product General Information
Should you have questions relating to any of our merchandise, our Product Advisors will be happy to provide you with any additional information or advice you may require. Email us your enquiry as customercare@jpboutique.co.uk
Press Request
If you are a member of the press and would like information about JEANNE PETITT please send an email to customercare@jpboutique.co.uk
Returns and Exchange Policy
If you have a product that you would like to return please carefully read YOUR ORDER - Returns, Cancellations and Exchanges. Alternatively, our customer care representative can talk you through our returns procedure send an email to customercare@jpboutique.co.uk or call them on (0044) 01488 68 24 72.
Holiday Returns and Exchange Information
JEANNE PETITT is happy to extend its returns policy during the Holiday Season until the 6th January 2007 so that any gifts you buy can be returned. For all orders placed between 6-24th December 2006 you have until the 6th January 2007 to notify us that you wish to return or exchange products..
If you are unable to notify us by 6th January, we will still accept your return up until 14th January but we will refund you with a JEANNE PETITT LTD store credit only. Outside of the above dates usual terms and conditions apply.
If you have any further questions, please do not hesitate to contact us at the above email address.
Holiday Shipping Information
Please try to place your orders as early as possible if delivery is required by 24th December. We will endeavor to dispatch all orders received before the relevant deadlines within 24 hours, however we cannot guarantee delivery times due to external factors such as delays at customs. Please be aware that any orders on security check may also be subject to further delays and therefore we cannot guarantee a day of delivery.
